# Syndic8

> Syndic8 is a Boston-based SaaS company that automates how brands, suppliers, and retailers manage, enrich, and distribute e-commerce product data to 200+ retail trading partners and marketplaces.

Founded in 2018, Syndic8 helps companies get products onto the digital shelf sooner, with greater accuracy and lower operating costs. The platform ingests product data from existing PIM, DAM, ERP, and e-commerce systems, cleanses and scores it for readiness, then syndicates it to each destination in the required format (EDI, XML, CSV, JSON) over the required protocol (AS2, SFTP, API) — while monitoring destination format changes and data quality in real time.

The company offers three products: Syndic8 (e-commerce data management and syndication), S8 Commerce (B2B wholesale order management), and RapidMap (supply chain data mapping and connectivity). Syndic8 is SOC 2 Type II certified, an Amazon-approved data provider, and a Walmart certified Connected Content Provider. Customers include Reebok, Levi's Footwear, KEEN, Dockers, Black Diamond, Rockport, and Twisted X.

## Products

- [Syndic8](https://www.syndic8.io/products/syndic8): Core platform for managing, controlling, and distributing e-commerce data. Ingests and cleanses product data from PIM/DAM/ERP systems, scores listing readiness and content quality via Preflight, distributes in multiple formats and protocols, and applies AI-powered content optimization including destination-specific copy, translations, and Amazon A+ content.
- [S8 Commerce](https://www.syndic8.io/s8commerce): B2B order management platform for digital wholesale. Personalized buyer storefronts with account-specific catalogs and live pricing, centralized purchase-order workflows, one-click reordering with live inventory, role-based interfaces for admins, buyers, sales reps, and ops, and direct integration with ERP, WMS, DAM, PIM, and pricing engines.
- [RapidMap](https://www.syndic8.io/products/rapidmap): Data management platform for supply chain networks, aimed at manufacturers and logistics partners. AI-assisted message translation and mapping that cuts mapping timelines 50-70%, multi-format connectivity (EDI, XML, CSV, Excel, JSON over AS2, SFTP, API), real-time submission and error monitoring, and a no-code browser interface for non-technical teams.
- [Trading connections](https://www.syndic8.io/connections): The 200+ prebuilt retailer and marketplace connections, including Amazon, Walmart, Target, Shopify, Google Shopping, TikTok Shop, Wayfair, Macy's, Kohl's, JCPenney, Best Buy, Sephora, REI, and international destinations such as Otto, Tesco, Bol.com, Boozt, and Fruugo.

## Retailer integrations

- [Amazon](https://www.syndic8.io/amazon): Syndic8 as an Amazon-approved data management platform — catalog curation, automated validation, and distribution to Amazon alongside 150+ other e-commerce partners.
- [Walmart](https://www.syndic8.io/walmart): Syndic8 as a Walmart certified Connected Content Provider, validating and distributing product catalogs to Walmart Marketplace and other channels.
- [Shopify connector](https://www.syndic8.io/shopify): Two-way product data sync between Syndic8 and Shopify stores, with custom field mapping, inventory sync, scheduled updates, and multi-level pricing. Setup in under five minutes.
- [Wayfair connector](https://www.syndic8.io/wayfair): Compatible with all currently available Wayfair API features, including new-product setup and product updates for supported attributes.

## Company

- [About Syndic8](https://www.syndic8.io/company/about): Company story, mission, and leadership. Founded 2018 in Boston, MA, combining 75 years of industry experience in e-commerce data management.
- [Chris John, CEO](https://www.syndic8.io/team/chris-john): Chief Executive Officer and host of The Syndic8 Series podcast. Previously founder and CEO of Bonaire Software, acquired by Broadridge.
- [Joe DiNardo, COO](https://www.syndic8.io/team/joe-dinardo): Chief Operating Officer, veteran of six startups across finance, technology, and logistics.
- [Steve Crombie, CTO](https://www.syndic8.io/team/steve-crombie): Chief Technology Officer with 30+ years building enterprise software.
- [Careers](https://www.syndic8.io/careers): Open roles at Syndic8.
- [Press and news](https://www.syndic8.io/news/press): Company announcements, customer wins, certifications, and industry coverage from 2022 to present.
- [The Syndic8 Series podcast](https://www.syndic8.io/podcasts): Podcast hosted by CEO Chris John on e-commerce, B2B digitization, product data management, and AI in commerce. 28+ episodes.
- [Newsletter](https://www.syndic8.io/news-letter): Email newsletter signup.

## Customer results

- [Levi's Footwear / Genesco use case](https://www.syndic8.io/use-cases/workflow-automation-and-cost-savings): Genesco Licensed Brands used Syndic8 to accelerate product deployment across retail trading partners, with particular value in high-variant SKUs. Estimated 4-6% boost in digital sales.
- [Reebok selects Syndic8](https://www.syndic8.io/blog/syndic8-announces-reebok-as-newest-client): Reebok announced as a Syndic8 client.
- [KEEN Footwear](https://www.syndic8.io/blog/keen-footwear-commits-to-syndic8): KEEN commits to Syndic8 for e-commerce content delivery.
- [Black Diamond](https://www.syndic8.io/blog/black-diamond-boosts-digital-br-sales-with-syndic8s-platform): Black Diamond boosts digital sales using the Syndic8 platform.
- [Dockers](https://www.syndic8.io/blog/dockers-automate-item-setup-ecommerce-syndic8): Dockers automates e-commerce item setup with Syndic8.
- [Rockport](https://www.syndic8.io/blog/rockport-selects-syndic8): Rockport selects Syndic8 for product content distribution.
- [Twisted X](https://www.syndic8.io/blog/twisted-x-joins-syndic8s-rapidly-expanding-client-base): Twisted X joins the Syndic8 client base.

## Get started

- [Contact Syndic8](https://www.syndic8.io/contact): Contact form, sales@syndic8.io, +1 617-500-1980.
- [ROI calculator](https://www.syndic8.io/roi-calculator): Estimates projected annual sales increase and days to positive ROI from four inputs: prior-year total sales, share of sales from digital channels, number of online trading partners, and total SKU count.
- [Syndic8 application login](https://app.syndic8.io/): Customer login for the Syndic8 platform.
- [Trust Center](https://trust.syndic8.io/): Security posture, compliance documentation, and certifications.

## Legal and security

- [Master Service Agreement](https://www.syndic8.io/legal/msa): Standard MSA terms.
- [Terms of use](https://www.syndic8.io/terms): Website terms of use.
- [Privacy policy](https://www.syndic8.io/privacy): How Syndic8 collects, uses, and protects personal information.
- [Subprocessors](https://www.syndic8.io/legal/syndic8-subprocessors): Current list of Syndic8 subprocessors.
- [Personal data request](https://www.syndic8.io/data-request): Form to request a copy of your personal information or request its deletion.
- [SOC 2 Type II audit](https://www.syndic8.io/blog/syndic8-successfully-completes-soc-ii-type-ii-audit-with-zero-exceptions): Syndic8 completed its SOC 2 Type II audit with zero exceptions, January 2025.

## Optional

- [Why product data will decide who wins in the AI commerce era, with Krys Neder](https://www.syndic8.io/podcasts/26---why-product-data-will-decide-who-wins-in-the-ai-commerce-era-with-krys-neder): Podcast episode 26 on product data as the deciding factor in AI-driven commerce.
- [Elevating product content into a strategic asset, with Justin King](https://www.syndic8.io/podcasts/27---elevating-product-content-into-a-strategic-asset-with-justin-king): Podcast episode 27 on treating product content as a strategic asset rather than a cost center.
- [Using the B2C e-commerce playbook for B2B, with Brian Beck](https://www.syndic8.io/podcasts/25---using-the-b2c-ecommerce-playbook-for-b2b-with-brian-beck): Podcast episode 25 on applying consumer e-commerce practices to B2B wholesale.
- [Coaching through AI anxiety, with Grace Perry](https://www.syndic8.io/podcasts/28---coaching-through-ai-anxiety-with-grace-perry): Podcast episode 28 on helping teams adapt to AI in the workplace.
- [Getting your data ready for AI, with Dan O'Connor](https://www.syndic8.io/podcasts/getting-your-data-ready-for-ai-with-dan-o-connor): Podcast episode on data readiness as a prerequisite for AI initiatives.
- [The 4 Cs of product content, with Jason Hein](https://www.syndic8.io/podcasts/the-4-cs-of-product-content-with-jason-hein): Podcast episode on a framework for evaluating product content quality.
- [Automapping your data, with Eli Cooley](https://www.syndic8.io/podcasts/automapping-your-data-with-eli-cooley): Podcast episode on automated data mapping between trading partners.
- [The state of the retail industry, with Sucharita Kodali](https://www.syndic8.io/podcasts/the-state-of-the-retail-industry-with-sucharita-kodali): Podcast episode with the Forrester retail analyst on industry direction.
- [PIM pain points and solutions](https://www.syndic8.io/blog/product-information-management-pim-pain-points-and-solutions): Common failure modes in product information management and how to address them.
- [Reasons retailers need to quit Excel](https://www.syndic8.io/blog/reasons-retailers-need-to-quit-excel): Why spreadsheet-based product data management breaks down at scale.
- [How rich media and enhanced content help you stand out](https://www.syndic8.io/blog/how-rich-media-and-enhanced-content-can-help-your-company-stand-out-against-the-competitioni-1-4): The role of rich media and enhanced content in digital shelf competitiveness.
- [Syndic8 verification program](https://www.syndic8.io/blog/syndic8-creates-verification-program-to-ensure-products-are-live-on-the-digital-shelf): Verification service that confirms products are actually live on retailer sites after syndication.
- [Innovation beyond product information management](https://www.syndic8.io/blog/meet-syndic8-innovation-beyond-product-information-management): How Syndic8 differs from a traditional PIM.
- [Walmart Connected Content Service Provider](https://www.syndic8.io/blog/syndic8-joins-walmart-marketplace-as-a-connected-content-service-provider): Announcement of Syndic8 joining Walmart Marketplace as a certified content provider.