Podcasts
Syndic8 Series Podcasts
EPISODES
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#28 - Coaching Through AI Anxiety with Grace Perry
February 19, 2026
Grace Perry joins Chris John to talk about what most teams are missing with AI: a clear plan for how it changes the work. They cover why most AI projects fail, how leaders can keep it simple, and what it looks like to treat AI like a coachable skill instead of a threat. Grace shares lessons from AWS and Salesforce’s Agentforce work in retail, plus why the “human stuff” still matters most: creativity, emotional intelligence, and relationships.
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#27 - Elevating Product Content into a Strategic Asset with Justin King
February 17, 2026
In this episode of The Syndic8 Series, Chris John, CEO of Syndic8, sits down with Justin King, Global Managing Director of the B2B E-Commerce Association, to unpack why B2B needs to stop thinking in terms of “e-commerce projects” and start thinking in terms of digitizing the entire business. Justin traces his journey from early blogger to founder to association leader, then explains why most manufacturers and distributors still struggle with the basics: syndicating accurate product content, keeping data fresh, and treating content as a strategic asset rather than a one-off initiative. They get into the hard realities of product data in B2B—millions of SKUs, slow distributor updates, safety and compliance risk when data is wrong—and where things are headed next: AI, voice, image recognition, EU-style product passports, and traceability.
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#26 - Why Product Data Will Decide Who Wins in the AI Commerce Era with Krys Neder
February 10, 2026
In this episode of The Syndic8 Series, Syndic8 CEO Chris John sits down with PIM consultant and Catalog Insight founder Krys Neder to unpack why product information is quickly becoming a make-or-break asset for brands. Krys shares real-world stories from European fashion and retail—including a global brand nearly delisted from Amazon over poor data—and explains why “garbage in, garbage out” is still the hard truth of any PIM implementation. They dig into the EU’s coming Digital Product Passport regulation for 2027, the exploding volume of product attributes retailers must manage, and how AI agents and hyper-personalized content will completely change what “e-commerce” looks like in the next few years. Along the way, Krys breaks down the three pillars of a successful PIM project—selection, implementation, and change management—and why internal sponsorship and a single source of truth for product data will separate the leaders from everyone else.
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#25 - Using the B2C Ecommerce Playbook for B2B with Brian Beck
January 8, 2026
Brian Beck, Co-Founder of Master B2B Ecommerce and a Managing Partner at Enceiba, talks to Chris John, CEO of Syndic8, about the rapidly democratizing world of B2B Ecommerce, how B2B businesses can learn from B2C, what to do in a world with less and less distributors, and more.
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