#28 - Coaching Through AI Anxiety with Grace Perry

Grace Perry joins Chris John to talk about what most teams are missing with AI: a clear plan for how it changes the work. They cover why most AI projects fail, how leaders can keep it simple, and what it looks like to treat AI like a coachable skill instead of a threat. Grace shares lessons from AWS and Salesforce’s Agentforce work in retail, plus why the “human stuff” still matters most: creativity, emotional intelligence, and relationships.